be88 Member Wellbeing

Responsible Gaming be88
Fun Without Harmful Limits

Be88 believes gambling should be entertainment and nothing more. We provide tools, guidance, and support to ensure every member plays within healthy limits — because your well-being matters more than any win.

be88's commitment to Responsible Gaming since 2019
Personal Betting Limit
Game Break
Self-Exclusion
Play Time Limit
24/7 Support
Minor Protection

Gambling as Entertainment, Not a Solution

At be88, we designed our platform not only to deliver the best gaming experience, but also to ensure every member stays fully in control. We understand that for some people, gambling can become more than just entertainment — and that is why we take this responsibility seriously.

Responsible gaming means you play because it is enjoyable, not out of compulsion or to escape from problems. It means setting reasonable limits, understanding the risks involved, and knowing when to stop. be88 provides all the tools you need to stay in this safe zone.

Every design decision within the be88 platform — from how we display your account balance to the play-time notification system — is made with member well-being in mind. This is not merely legal compliance; it is a core value we stand by.

We also actively collaborate with local organisations and support bodies to ensure anyone who needs help can access it easily and without stigma. No business consideration outweighs the wellbeing of our members.

If at any point you feel that gaming is starting to affect your daily life, relationships, or finances — it is time to use be88's self-control tools or seek professional help. Taking that first step is a sign of strength, not weakness.

Be88 Responsible Gaming Statistics

Internal data 2026

  • More 94% be88 members play within the limits they set for themselves each month
  • Self-control tools used by 3× more users members compared to the industry average
  • Support team responds within < 2 minutes for responsible gaming cases
  • Age verification system 100% activated for all new registrations
  • Recovery programmes have a success rate of 87% in helping members manage their gaming habits

Be88 received recognition from the Malaysia Responsible Gaming Association for outstanding commitment to member protection throughout 2023–2026.

Full Control Is in Your Hands

Be88 provides a range of self-control tools that you can activate at any time through your account settings. All tools are free and require no special approval.

Daily / Weekly Deposit Limit

Set the maximum amount you can deposit in a day, week, or month. Once the limit is reached, any additional deposits will be automatically blocked until the limit period expires. Decreasing a limit takes effect immediately; increasing a limit requires a 48-hour waiting period.

Instantly Active

Session Play Time Limit

Set how long you can spend in a single gaming session. be88 will send an alert when you are approaching your time limit, and automatically end the session when the limit is reached — helping you maintain a healthy perspective on gaming.

Customisable

Temporary Game Break

Need a short break? Use the Game Break feature to block access to all games for 24 hours, 7 days, or 30 days. Your account remains active for balance withdrawal purposes, but you will not be able to make deposits or play during the break period.

24 Hours – 30 Days

Long-Term Self-Exclusion

For more serious cases, be88 offers self-exclusion for 6 months, 1 year, 3 years, or permanently. During this period, your account will be fully blocked and be88 will not send you any promotional materials. This is a serious commitment that we take to heart.

6 Months – Permanent

Maximum Loss Limit

Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, be88 will automatically block all new wagering until the period resets. This helps you stay within the entertainment budget you have set for yourself.

Budget Protection

Real-Time Alerts & Notifications

Be88 sends proactive notifications when your gaming activity exceeds your usual patterns — including alerts for total betting amounts, session frequency, and cumulative play time. You can also set personal reminders to stay aware of your gaming habits.

Active Monitoring

Warning Signs of Problem Gambling

Gambling problems rarely appear suddenly. They develop gradually, often without you realising it. The following are warning signs to watch for in yourself or someone you care about:

Borrowing Money to GambleUsing borrowed money, savings, or bill money to fund gaming activity.
Chasing LossesContinuing to play in an attempt to win back lost money, even as losses keep mounting.
Neglecting ResponsibilitiesNeglecting work, family, or daily responsibilities in favour of longer play sessions.
Hiding Your Playing HabitsLying to family or friends about how often and how much money is spent on gambling.
Significant Mood ChangesFeeling anxious, irritable, or stressed when unable to play or forced to stop.
Ongoing Financial ProblemsConstantly short of money, growing debt, or unable to pay bills despite having a steady income.

If you recognise two or more of the signs above in yourself, this is not a sign of weakness — it is a sign that you need support. Contact the be88 team or an external support organisation immediately.

Steps to Regain Control

Admitting that you have a problem is the biggest and most courageous step. After that, there is a clear path to follow:

Activate be88 Self-Exclusion

Go to your be88 account settings and activate self-exclusion immediately. This will automatically and effectively block your access to the platform, giving you space to think clearly.

Contact the be88 Support Team

The trained be88 support team is available to help you 24 hours a day. Contact us via live chat or email to get guidance on the next steps that are right for your situation.

Get Professional Support

Be88 encourages members who need deeper support to reach out to a counsellor or problem gambling specialist. Professional treatment has proven effective in helping individuals regain control of their lives.

Involve Your Loved Ones

Do not face this alone. Talk to a partner, family member, or trusted friend. A strong social support system is one of the most important factors in long-term recovery.

Recover at Your Own Pace

Recovery is a journey, not a destination. be88 will not pressure you to return to playing. When you are ready — and only when you are truly ready — we will welcome you back with all the self-control tools you need.

Gaming Self-Assessment Questionnaire

Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to speak with the be88 support team or a mental health professional.

1

Have you ever felt the need to gamble with increasing amounts of money to get the same level of excitement?

2

Have you ever tried to stop or cut back on gambling but failed despite multiple attempts?

3

Do you feel restless, irritable, or uncomfortable when trying to cut down or stop gambling?

4

Do you use gambling as a way to escape problems, guilt, anxiety, or depression?

5

Have you ever lied to family members, friends, or your employer to hide how much time or money you spend on gambling?

6

Has your gambling activity ever caused significant problems in your personal relationships, career, or financial situation?

7

Have you ever relied on others for money to relieve a desperate financial situation caused by gambling?

This questionnaire is adapted from the Gamblers Anonymous 20 Questions and is widely used by professional counsellors around the world as an early screening tool for problem gambling.

Minor Protection

Be88 enforces a zero-tolerance policy against access by individuals under 18 years of age. Every registration requires strict age verification through a valid identity document.

  • MyKad / Passport verification required
  • Automatic KYC checks for new accounts
  • Accounts reviewed periodically
  • Immediate account closure if age fraud is detected

Family Support Programme

Does someone you care about have a gambling problem? be88 provides dedicated guidance for families and close ones of those affected, including how to offer support without making things worse.

  • Effective communication guide
  • Family counselling reference resources
  • Emotional support from the be88 team

FAQ: be88 Responsible Gaming

Log in to your be88 account, go to "Account Settings" and select "Responsible Control". There you will find options to set daily, weekly, or monthly deposit limits. Changes to reduce a limit take effect immediately, while increasing a limit requires a 48-hour waiting period to ensure decisions are made with careful consideration.

A Game Break is a temporary pause of 24 hours to 30 days — suitable for members who need a short rest but plan to return. Self-Exclusion is a long-term commitment (6 months to permanent) for individuals who seriously wish to stop their gambling activity. During Self-Exclusion, your account is fully blocked and be88 will not send you any promotional communications.

Self-Exclusion is designed as a firm commitment. For the 6-month and 1-year periods, there is a minimum 7-day waiting period after a cancellation request before the account is reactivated — this gives you time to reconsider your decision. For permanent exclusion, cancellation is not permitted. This is to protect your long-term interests.

Not at all. be88 has a zero-tolerance policy against underage access. Every registration requires verification of a valid identity document (MyKad or passport) and all accounts go through a strict KYC process. Any account found to have provided false age information will be closed immediately and the balance will be returned once the investigation is complete.

In Malaysia, you can seek help through Hospital Bahagia Ulu Kinta (national crisis helpline), Talian Kasih 15999, the psychiatric clinic at your nearest public hospital, or a certified counsellor registered with the Malaysian Board of Counsellors. be88 can also help connect you with these resources through our support team — reach us via live chat for more information.

Your account balance remains safe during the Self-Exclusion period. You may request a withdrawal of your balance at any time during that period by contacting the be88 support team. Your funds will not be lost — they simply cannot be used for wagering until the exclusion period ends or you request cancellation in accordance with the established procedure.

The Best Entertainment Starts With
True Responsibility

Join be88 and enjoy a fun, safe, and responsible gaming experience. We provide all the tools you need to stay fully in control.

Free self-control tools
24/7 support available
18+ only · Play responsibly

By registering, you confirm that you are 18 years of age or older and agree to the Terms and Conditions as well as Privacy Policy be88.

Bahasa Melayu